The Student Success Center advising team is available for virtual or on-campus appointments Monday- Friday between 8:00 am - 4:30 pm, with late night appointments available Wednesday evenings until 7:00pm. The Student Success Center can also accommodate virtual late-night appointments on Tuesday and Thursday evenings until 7:00pm by appointment only.

In addition to the Student Success Center, the Student Affairs Division offices are also open until 7pm on Wednesday evenings during the fall 2021 semester with the exception of November 24th, December 22nd and December 29th.

Due to volume of requests, appointment space may be limited. Please consider your options below:



If this is your first time attending any college and you need to schedule an appointment, or resolve a hold on your account, or for other inquiries, then please email our general office at



Room N213 (Second floor of the North Building)

Office Hours

Monday - Friday :  8:00 AM - 4:30 PM
Wednesdays :  8:00 AM - 7:00 PM


Please include your student ID number with all correspondence.


Student Success Center
Gateway Community College
20 Church Street
New Haven, CT 06510

Please include your student ID number with all correspondence.


(203) 285-2090


(203) 285-2292

Our Staff

Director of Retention: Roberta Prior
Counselor: John Mullane
Academic Advisor: Sandra Mastropetre
Academic Advisor (PT): John Scippa
Office Assistant: Kristof Helmeczi
Student Success Associate: John Smeraglia