Students may make an appointment to meet with an advisor or drop in during Quick Question hours.

Quick Question Drop-In Hours

Quick-Question Drop-In is intended for issues and/or questions that are quick in nature, usually no more than 15 minutes. No appointment is necessary. Quick Question Drop-In Advising is available for all students Monday-Thursday, 10:00 a.m.-12:00 p.m. and 1:00 p.m. -3:00 p.m. and Wednesday evenings from 4:30-6:30 PM.

Questions and other advisement needs that necessitate an in-depth discussion will require a scheduled appointment. Students can make an appointment with a general advisor through Insight, emailing, or by calling the office at 203-285-2090. Students are encouraged to connect with their faculty advisor ( in their academic department for in-depth guidance on their program, curriculum, and internship opportunities. Please see examples below of appropriate questions for each circumstance.

Quick Question Drop-In Examples

  • Interpreting Degree Works
  • Withdrawing from a course
  • Changing the day/time of a course or changing the professor (Adding/dropping a course)
  • Declaring or changing your program
  • Exploring campus resources and events that will best support you and your interests


Make an Appointment Examples

  • Future semester planning
  • Academic Advising Hold(s)
  • How to transfer in credit to meet GCC requirements
  • Planning beyond graduation such as transferring to a 4 year school and/or career development


Quick Question Drop-In Advising Expectations

  • Drop-In Advising is first come, first served and based upon availability.
  • Students should be prepared to wait to be seen or return another day


Room N213 (Second floor of the North Building)

Office Hours

Monday - Friday :  8:00 AM - 4:30 PM
Wednesdays :  8:00 AM - 7:00 PM


Please include your student ID number with all correspondence.


Student Success Center
Gateway Community College
20 Church Street
New Haven, CT 06510

Please include your student ID number with all correspondence.


(203) 285-2090


(203) 285-2292

Our Staff

Interim Director of Advising & Retention: Kathleen Ahern
Director of Retention: Roberta Prior
Counselor: John Mullane
Student Development Associate: Sandra Eskridge
Academic Advisor: Kristina Kosnoff
Academic Advisor: Sandra Mastropetre
Academic Advisor: Claudine Tolbert
Academic Advisor (PT): John Scippa
Academic Advising Assistant: Lisa Feliconio
Office Assistant: Kristof Helmeczi
Student Success Associate: John Smeraglia