Public Utility Management

 

Associate in Science

The nature of public utility operations is rapidly changing as the industries face common challenges such as an aging workforce, aging infrastructure, increasing regulation, and increasing financial burdens. The ability to effectively manage a public utility and provide services in today's marketplace requires innovative professional and technical leaders who understand management principles and the highly specialized skills required to lead the water, wastewater, gas, and electric utility industries.

The Associate in Science (AS) in Public Utility Management Program is designed to prepare students planning to go directly into the workforce upon graduation, or pursue a Bachelor of Science (BS) degree at a four-year institution. Emphasis is placed on courses which enable the student to gain theoretical and practical hands-on knowledge important for working in public utilities, as well as courses that prepare the student for advanced studies.

Students will be able to plan, organize, and manage recordkeeping critical to virtually all aspects of utility management. Practical, up-to-date staffing guidelines and widely accepted management practices for interviewing, hiring, and supervising employees is stressed. In addition, there is a focus on the essential elements of effective oral and written communications, competitive marketing, market research, project management, customer service, financial management of a utility, including assessing the financial strength and stability of the utility, budgeting, and funding capital improvements
 
The Public Utility Management Program provides high quality instruction that prepares competent, skilled and professional workers who are able to meet the demands needed for is interpersonal skills, math, critical thinking, writing (concise writing), and customer service.

For more information contact Janet Hayes, Special Programs, (203) 285-2431, jhayes@gatewayct.edu.

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