Business Office Technology Customer Services Technology Certificate

Certificate

This program prepares students for entry-level customer service representative positions. It provides training in the computer, communication, and interpersonal skills required for customer contact that lead to customer satisfaction and an improved professional image. This program provides a foundation for job opportunities at telephone companies, collection agencies, credit bureaus, public utilities, and more. 

Contact

For more information contact:

Lucille Flores
Business Office Technology Program Coordinator 
(203) 285-2177 
Lflores@gatewayct.edu

Catalog

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  • To View: Click on the catalog icon for a full program description and requirements.