Counseling & Personal Support

Student Success Center Services

Counseling services are free and available to currently enrolled students. We strive to offer these services in an atmosphere that is welcoming and comfortable for all students. Counselors are available by appointment or students may see a counselor on a walk-in basis. See the right hand column for online scheduling. Click on Frequently Asked Questions below for more details about counseling appointments.

Services include:

  • brief counseling for individuals
  • assistance with referrals to community resources
  • crisis interventions
  • learning to manage personal concerns that may interfere with educational/career goals

Personal Support Resources

Additional On-Campus Services

  • Gender Equity Center
    Offers support services and referrals related to gender-based violence, survivors of sexual violence, intimate partner violence, stalking, acts of bias based on sexual orientation, women's health, sexual orientation and identity.
  • Center for Students and Families (CSF)
    Students who engage with the CSF enter into a hybrid program that involves basic case management and Gateway's Achievement coaching to address both basic needs such as housing and student success.
  • Cornell Scott Hill Health Center
    Offers primary medical, behavioral/mental health counseling, gynecology and wellness services.

Online Mental Health Resources

Students seeking information and/or resources in the areas of health, mental health and wellness will find the listed websites helpful. Be sure to check out their free online depression and anxiety screenings. 

Walk-in Services for Mental Health

Community Mental Health Authority
HOURS: Monday-Friday, 9:00 am-4:00 pm

34 Park Street, 1st floor, New Haven, CT
(203) 974-7300

West Haven Mental Health
HOURS: Monday-Wednesday, Friday, 9:00 am-3:00 pm
Thursday, 11:00 am - 3:00 pm

270 Center Street, West Haven, CT
(203) 974-5900

Bridges
HOURS: Monday-Friday, 8:00 am-5:00 pm

941-949 Bridgeport Ave., Milford, CT
(203) 878-6365

Referrals for Personal Counseling

The Student Success Center encourages faculty and staff to refer students who appear to be struggling either emotionally or academically. Our counselors are prepared to assist students in handling transition and change more effectively as well as sharpening time management and problem-solving skills to enhance academic and personal growth. Referrals can be made through the CARE Report, located on the right side of this page.

Referring a Friend for Personal Counseling

It can be very difficult for you when someone you care about is in pain. You might find yourself feeling helpless, frightened, frustrated, or angry. You can't make your friend seek help if they don't want to or don't feel they need it, but here are some things you might offer them as a friend:

  • Let your friend know, in a private setting, that you are concerned. Suggest that he or she make an appointment with a counselor to see if we can be of help. Try to phrase your communications in "I" language, rather than "you" language: for example, "I care about you and I am distressed when I see you hurting" rather than "You are in trouble and you need help."
  • Offer to sit with your friend while he/she calls for an appointment.
  • Offer to accompany your friend to the first appointment and either wait in the waiting area or go in to the appointment with him/her.
  • File a Care Report (Care Reports are used to "report" students who are exhibiting issues or behavior causing some concern.)
     

You may come to the Student Success Center and talk with a counselor about your worries about your friend. You need not tell the counselor your friend's name if you think it might upset them. By coming in yourself, you will be showing your friend how to seek out consultation and support, making it more possible for them to do the same.


 

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Other HELP Lines
 

Crisis Line
2-1-1
Alcoholics Anonymous
1-866-steps12
Cocaine Anonymous
1-800-347-8998
Gamblers Anonymous
1-800-477-8191
Narcotics Anonymous
1-800-627-3543
Sex Addicts Anonymous
1-800-477-8191