Payment Procedures and FAQ
Financial policies for the Community-Technical College System are established on a state-wide basis in order to provide the lowest cost education possible for the students attending our institutions. Colleges are responsible for strictly enforcing these policies to ensure the fair and equitable treatment of all students.
What are the College’s payment policies and deadlines?
Payment is expected at the time of registration. You should not register until you are ready to make payment. If you are a financial aid applicant, please be sure to complete the process early since the Financial Aid process must be fully completed in order for you to use your award to cover your account charges.
For the regular Fall/Spring academic terms:
If you register for classes on or before the Tuition Due Date: All charges, except for Tuition, are due when you register; and your Tuition charges will become due on the Tuition Due Date. If you miss the Tuition Due Date deadline, GCC reserves the right to cancel your registration for nonpayment
If you register for classes after the Tuition Due Date: All charges are immediately due when you register.
For the Summer/Winter academic terms: All charges are immediately due when you register.
For GREAT and other coursed offered by the Workforce Development and Continuing Education Division throughout the year: All charges are immediately due when you register.
The same deadlines apply whenever you add a class.
What happens if my bill is not paid by the payment deadline?
Failure to adhere to the College’s payment deadlines can subject your entire registration to cancellation. Prior to the start of the semester, drops for non-payment are performed regularly by the College. Without exception, once your registration is cancelled you won’t be able to re-register unless there is space available in the class. The College also reserves the right to place a hold on your account if it exhibits excessive drop for nonpayment activity.
What is the difference between Tuition and Extension Fees and why are they governed by different policies?
Tuition charges and Extension fees are both instructional charges. However, since their funding source differs they are governed by separate fee schedules, payment procedures, and refund policies. Academically, you are receiving the same quality education regardless how the charge is classified on your account.
Tuition charges represent instructional charges for credit courses that have been subsidized by an appropriation from Connecticut’s General Fund. Tuition is usually associated with credit courses offered during the Fall and Spring Regular Academic Year.
Extension Fees represent instructional charges for courses that do not benefit from the General Fund subsidy. This charge is usually associated with credit classes offered during the Summer and Winter semesters, and with all classes offered throughout the year by the Division of Workforce Development and Continuing Education. Since these courses operate on a self-supporting basis, payment and refund policies are more stringent. For example, once an extension class meets, there can be no refund of extension fees.
How can I avoid being dropped for non-payment?
Please contact the Bursar’s Office immediately so that our staff, located in room N216, can work with you to explore your financial options.
I no longer need a class, do I need to drop it myself or will the Drop for Nonpayment Process take care of it for me?
While GCC reserves the right to cancel unpaid registrations, as long as your name is on an official roster your account will be charged and you will earn a grade for the course – whether you attended it or not. The only way to ensure that this does not happen is to remove your name from the roster by officially dropping the course(s).
Managing your schedule and the charges associated with it is your responsibility. If your plans change, please don’t depend on the Drop for Nonpayment Process to drop you from your courses. Account charges are calculated based upon the number of credits you registered for, not the number of credits you complete.
Taking the time to officially drop ensures that your account is not charged and gives another student an opportunity to take the class.
What forms of payment do you accept?
At the Bursar’s Window cash, checks, VISA, MasterCard and Discover cards are accepted.
After hours, a Drop Box for non-cash transactions is located adjacent to the Bursar's Office, room N216. VISA, MasterCard, and Discover payments are also accepted online at my CommNet
To ensure the security of your credit card information, Gateway does not accept credit card payments over the phone.
Do you offer an Installment Plan?
Installment Plans are available during Fall and Spring semesters, for students who are registered for three credits or more. For more information read GCC's Installment Payment Plan Overview
Can I use my Financial Aid Award or Loan to pay for my courses?
Yes, however, until you successfully complete the entire Financial Aid and/or Loan process your account is subject to the Drop for Non-payment process. In order for your award to cover your account charges you must:
Successfully complete the online fafsa.ed.gov/ FAFSA application, and
Provide the Financial Aid Office with a copy or a FAFSA that does not contain any errors or corrections, and
Provide the Financial Aid Office with a copy of your tax returns should you be selected for verification of information, and
See your award posted to your account on my CommNet. Note that the College’s automated process to update the amount of your award is performed nightly, (See “What Happens if Add or Drop a Class” below). In most cases, you will not be able to view the impact of registration changes on your award amount until the following day.
A Financial Aid or Loan Application does not guarantee that you will be eligible for a Financial Aid Award or Loan, nor does it exempt you from payment.
Whom do I contact if I have questions about my financial aid or loan?
All questions concerning the amount or the status of your financial aid award should be directed to the Financial Aid Office in Room N215, second floor of the North Building.
What if my financial aid isn’t completed or fully processed when I register for my courses?
If you register on or before the Tuition Due Date, you are required to pay the fees for courses when you register. This will hold your classes until the Tuition Due Date. If your award has still not been authorized by then you must pay the balance or enroll in an Installment Plan.
If you register After the Tuition Due Date, you are required to pay your account balance in full, or enroll in an installment plan. In either case, if your Financial Aid or loan is later awarded, you will receive a refund check for the expenses you paid GCC after the funds are disbursed to your account; provided that your award amount is sufficient to do so.
How do I know if I have enough financial aid to pay for all of my courses?
Compare your award amount to the cost of tuition and fees for the semester. As long as the amount of your authorized financial aid or loan is higher than your account charges you should not be dropped from your courses for non-payment.
What if I don’t have enough financial aid to cover all of my charges?
You are responsible for paying any portion of your bill that is not covered by your financial aid authorization or loan. Additionally, you will be held immediately responsible for full payment of the total balance due regardless of when the change occurs for the any reason including:
If your financial aid is not awarded;
If your financial aid authorization amount is lessened for any reason, including reducing your course load; or
If your authorization is later rescinded.
If you are unable to adhere to the payment deadlines, please contact the Bursar’s Office immediately to avoid being dropped. Our cashiers are happy to discretely explore alternative payment arrangements with you.
What will happens to my financial aid award if I Add or Drop a class(es)?
The formula for calculating your authorized award takes into account the number of credits you are registered for. Your award is recalculated whenever you change your course load in an automated overnight process.
Since it is not uncommon for a financial aid student to actually owe money after dropping or withdrawing from a course, you are also strongly advised to contact the Financial Aid Office before doing so.
My account charges are covered by an authorized third party payer. What are my responsibilities?
All authorized Third Party Vouchers, including those that cover multiple terms, must be submitted every semester
to the Bursar's Office
when you register. Failure to do so can subject your account to the Drop for Non-payment process since the voucher must be manually applied to your account by the Bursar.
Please also notify the Bursar’s Office if you change your schedule and your charges change.
You will immediately be responsible for full payment of your account if the voucher is not honored.
The college does not accept third party payment arraignments that are based upon commitments between employees and their employer.
Can I use my Veteran’s benefits to pay for my education?
Yes you can! GCC provides tuition waivers for qualified Vets, National Guard, and dependent children of POW’s and MIA’s.
CGS 27-103 entitles a waiver of tuition for honorably discharged veterans who are Connecticut residents and who served on active duty for at least ninety (90) days during one of the following periods: World War II (12/7/41-12/31/46), Korean Hostilities (6/27/50-1/31/55), Lebanon Conflict (7/1/1958-11/1/1958), Vietnam Era (2/28/61- 7/1/75), Operation Desert Storm (8/2/1990-present), or those engaged in combat or a combat support role in four (4) other specific military operations between 1982 and 1990. Reservists and members of the National Guard who have been activated for 90 days or more can qualify for the tuition waiver. The waiver applies to tuition (not to fees or for courses offered through the Division of Continuing Education) for credit courses taken in the fall or spring semesters. To be eligible for this waiver, the student must pay all fees and present a copy of his/her DD214 (discharge certificate) to the Long Wharf Cashiers Office in accordance with the College’s Payment Policies.
National Guard Waiver
Under CGS section 10a-77, tuition is waived for any active member of the Connecticut Army or Air National Guard who is a Connecticut resident, certified by the Adjutant General or his/her designee as a member in good standing of the Guard and enrolled in a degree or certificate program. If the guard member receives tuition reimbursement from an employer, this waiver will be reduced by the amount of the reimbursement. The waiver applies to tuition (not to fees or for courses offered through the Division of Continuing Education) for credit courses taken in the fall or spring semesters. To be eligible for this waiver, the student must pay all fees and present a copy of the written Waiver from the Adjutant General to the Long Wharf Cashiers Office in accordance with the College’s Payment Policies.
Dependent Children of POWs and MIAs
Under CGS section 10a-77, tuition is waived for any dependent children of a person declared by the U.S. Armed Forces as missing in action or a prisoner of war while serving in the Armed Forces after January 1, 1960, who was a resident of Connecticut at his/her time of entry into the Armed Forces or while serving. The waiver applies to tuition (not to fees or for courses offered through the Division of Continuing Education) for credit courses taken in the fall or spring semesters. To be eligible for this waiver, the student must pay all fees and present a proof of eligibility to the Long Wharf Cashiers Office in accordance with the College’s Payment Policies.
Contact the Veteran Services Office at 203.285.2146 for more information.
Do you offer any Senior Citizen Discounts?
Yes. Persons of age 62 or older are entitled to a waiver of Application, Student Activity and College Service fees. In addition you may also be eligible for a waiver of Tuition if you register during GCC’s special Senior Citizen Registration Day or after. However, You are also responsible for paying your Lab and Studio fees when you register and for the costs of all books and supplies required for your courses.
Proof of age is required and must be provided to the Bursar's Office
at the time of your registration. You are strongly encouraged to verify your waiver status immediately after your register to ensure that your account will not be subject to the Drop for Non-payment process.
The Bursar’s office is located on the 2nd floor of the North Building in room N216.
Senior Citizen Waivers are not granted for Winter or Summer Intersession courses; for classes offered through GREAT, the Workforce Development and Continuing Education Division; or for other special fees.
ALL TUITION AND FEE CHARGES ARE SUBJECT TO CHANGE BY THE BOR